Got questions? You’re in the right place. Whether you’re updating a single room or planning a whole-home lighting makeover, we’ve gathered answers to the questions we hear most often. If you don’t see what you’re looking for, just give us a call or stop by—we’re always happy to help.
Where are you located?
– We are located in Modesto, California at McHenry Village Shopping Center.
What are your store hours?
– We are open Tuesday through Friday from 9–5 and Saturday from 10–4. We’re closed Sunday and Monday.
Do I need an appointment to visit?
– Please shop anytime! If you have an extensive project, it’s helpful to set an appointment so we can provide the best service, but it’s not required.
Is parking available?
– Yes, we have ample free parking available.
Are you open to the public or trade-only?
– Everyone is welcome in our store! We appreciate all of our customers.
Do you stock the items on your website/in-store?
– We carry an extensive line of products in our showroom. While our warehouse space is limited, we do keep many of our bestselling ceiling fans, fixtures, and light bulbs in stock. Many showroom items are available to take home today.
Do you sell light bulbs and lamp shades?
– Yes, we do.
What brands do you carry?
– We carry a wide selection of the top lighting and ceiling fan brands on the market today, with a focus on beautiful, current designs.
Are your prices competitive with online stores?
– Yes! Our showroom is priced to match the internet. If you find a lower price, we’re happy to match it in most cases.
Do you offer lighting design or consultations?
– Yes! We offer free in-store lighting consultations. [Link to sign-up page]
– We also provide more extensive lighting design and specifying services for residential and commercial projects. Please ask for details—we love bringing beautiful lighting to life!
What should I bring to my lighting appointment?
– Bring anything that helps us understand your space and style: inspiration photos, paint colors, and key measurements like ceiling height, room dimensions, vanity length, or kitchen island size.
Do you offer in-home or on-site consultations?
– Yes, we do offer on-site visits for a fee. Please ask us for details.
Do you help with new construction or remodels?
– Absolutely! We love helping with projects of all sizes and scopes.
Can you help select lighting for a whole house?
– Yes—we frequently help clients select a cohesive whole-home lighting package, tailored to fit your style and budget.
How long does it take to receive a special order?
– We place orders weekly with our suppliers. Most items arrive within 2–3 weeks, though shipping times may vary.
Can I place an order without visiting the store?
– Yes! You can place orders by phone at 209-524-6287 or through our website.
Do you offer expedited shipping?
– Expedited options vary by supplier, but many orders can be rushed for an additional fee.
Will I be notified when my order is ready?
– Yes—we’ll call you when your order arrives. Prefer an email or text? Just let us know!
What is your return policy?
– Most purchases can be returned within 30 days with a receipt. Some special orders may incur a restocking or return shipping fee. Fixtures and fans must be in original packaging and not installed. [Link to full return policy]
What if my item arrives damaged or missing parts?
– We’ll make it right—either with a replacement or the necessary parts.
Do you install fans or light fixtures?
– No, we do not have electricians on staff.
Can you recommend a licensed electrician or installer?
– Yes—we have a list of trusted installers. Please ask!
What size fan do I need for my room?
– Fan size depends on room size and ceiling height. We’re happy to help you choose the right one for your space.
Are your fans suitable for outdoor use?
– Many of our fans are rated for outdoor or damp locations. Just let us know where you’ll be installing it.
Do you work with interior designers or contractors?
– Yes—we value our partnerships with interior designers, builders, and electricians.
Do you offer trade or volume discounts?
– Yes. Please ask us for details about discounts available to the trade.
Can I open a trade account with your showroom?
– We offer 60-day accounts through our partner, Pro Trade. Ask us how to apply!
Do you offer gift cards?
– Yes—we do, and they make great gifts for new homeowners, newlyweds, or anyone updating their space.
Do you have any current promotions or sales?
– We run seasonal promotions throughout the year. Visit our homepage for current offers, or sign up for our email list to stay updated.
Do you offer financing or payment plans?
– Yes! We offer 6- and 12-month “Same As Cash” financing through Synchrony. It’s fast and easy to apply.
